84bd Privacy
Policy & Data Rights
At 84bd, protecting the personal information of every player in Bangladesh is a fundamental responsibility. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have over your information when using the 84bd platform.
Six Ways 84bd Safeguards Your Privacy
These cards summarise the core principles that guide how 84bd handles personal data across every interaction — from account creation and deposits to live betting and customer support.
Minimal Data Collection
84bd collects only the personal information that is genuinely necessary to operate your account, process transactions, verify your identity, and comply with anti-money-laundering obligations. We do not collect data for the sake of it, and we do not sell your personal information to third parties for marketing purposes.
SSL Encryption by Default
All data transmitted between your device and the 84bd platform is protected by industry-standard SSL/TLS encryption. This applies to every page on the site — account login, deposits via bKash and Nagad, withdrawal requests, and support communications. Your data is always in transit over an encrypted channel.
No Third-Party Ad Targeting
84bd does not share your personal data with advertising networks, data brokers, or social media platforms for the purpose of targeting you with ads. Any analytics tools used by 84bd are configured to anonymise or aggregate data wherever possible, so individual players cannot be identified from analytics reports.
Full Access & Correction Rights
You have the right to request a copy of all personal data that 84bd holds about you at any time. If any of that data is inaccurate or outdated, you can request a correction. Requests are handled by the 84bd support team and are typically resolved within 30 days of receipt. Contact [email protected] to exercise these rights.
Right to Erasure
Where 84bd no longer has a legal or regulatory obligation to retain your data, you may request that it be permanently deleted from our systems. This right applies to marketing preferences, voluntarily provided profile information, and certain account records. Note that transaction data and KYC documents must be retained for the periods required by applicable law.
Marketing Opt-Out Anytime
If you have opted in to receive promotional communications from 84bd — such as bonus alerts, BPL betting tips, or seasonal offers — you can withdraw that consent at any time by contacting [email protected] or updating your account preferences. Opting out of marketing does not affect your ability to use the 84bd platform or receive transactional messages such as deposit confirmations and withdrawal notifications.
Information We Collect
84bd collects personal information from you in several ways: directly when you register or interact with the platform, automatically when you browse or use the site, and from third parties such as payment processors and identity verification services. This section describes each category of data we collect and the context in which it is gathered.
Information You Provide Directly
When you create a 84bd account or interact with our services, you provide us with information that identifies you or relates to your account activity. This includes:
- Registration data: your chosen username, mobile phone number (Bangladesh-registered), date of birth, and password credentials.
- Identity verification (KYC) documents: a copy of your Bangladesh National Identity Card (NID), passport, or driving licence, together with any supplementary proof-of-address document submitted during the verification process.
- Financial data: your bKash, Nagad, Rocket, or Upay account reference, and Visa or Mastercard details used for deposits and withdrawals. 84bd does not store full card numbers — payment card data is handled exclusively by our certified payment processing partners.
- Communication data: messages and attachments you send to 84bd via email ([email protected]) or through any in-platform messaging feature, including support tickets and feedback submissions.
- Responsible gaming preferences: deposit limits, session time-out settings, and self-exclusion requests that you submit via the 84bd responsible gaming tools.
Information Collected Automatically
When you access the 84bd website or mobile platform, our systems automatically collect certain technical information about your device and browsing behaviour. This includes:
- Device and network data: your IP address, device type (smartphone, desktop, tablet), operating system, browser type and version, and mobile network operator.
- Usage data: pages visited on the 84bd site, time and duration of visits, games played, bets placed (type, stake, odds, outcome), and navigation patterns within the platform.
- Cookies and similar technologies: data collected via session cookies, persistent cookies, and similar tracking tools as described in the Cookies section below.
- Geolocation data: general location derived from your IP address, used for fraud detection and to verify that you are accessing the platform from Bangladesh.
Information from Third Parties
84bd may receive information about you from trusted third-party sources in the following circumstances:
- Payment processors: confirmation of payment status, transaction reference numbers, and fraud signals from bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing partners.
- Identity verification providers: results of automated document checks or database cross-references conducted as part of the KYC process.
- Responsible gaming databases: where 84bd checks self-exclusion registers to honour exclusion requests and protect vulnerable players.
| Data Categories at a Glance | |
|---|---|
| Registration | Username, mobile, DOB |
| KYC / Identity | NID, passport, address |
| Financial | Payment method refs |
| Technical | IP, device, browser |
| Behavioural | Games, bets, sessions |
| Communications | Support tickets, email |
How We Use Your Data
84bd uses the personal data it collects only for lawful, specified, and legitimate purposes. The following describes every material use of your data on the 84bd platform, together with the legal basis on which each use rests.
Account Management & Service Delivery
The primary purpose for which 84bd processes your personal data is to deliver the sports betting, live casino, and slots services you have signed up for. This includes creating and maintaining your 84bd account, processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, recording your betting and gaming history, and providing English-language customer support. This processing is necessary for the performance of the contract between you and 84bd.
Identity Verification & Fraud Prevention
84bd is obligated to verify the identity of its players to prevent underage gambling, account fraud, duplicate accounts, and money laundering. Your KYC documents and registration data are used to confirm that you are who you claim to be, that you meet the 18+ age requirement, and that your account activity is consistent with legitimate personal use. This processing is necessary for compliance with legal obligations and for the legitimate interests of 84bd in operating a safe and fair platform.
Responsible Gaming
84bd uses data about your betting patterns, session duration, deposit frequency, and account behaviour to identify signs of problem gambling and to enforce responsible gaming tools — including deposit limits, loss limits, session time-outs, and self-exclusion. This processing is in your vital interests and is a legal obligation for platforms that offer gambling services.
Platform Security & Integrity
Technical data including IP addresses, device fingerprints, and login timestamps is used to protect the security of your account and the integrity of the 84bd platform. This includes detecting and blocking unauthorised access attempts, identifying collusion or match-fixing behaviour, and monitoring for the use of automated betting tools that violate 84bd's terms.
Marketing Communications (With Consent)
Where you have explicitly opted in to receive marketing communications from 84bd, we will use your contact information to send you information about promotions, new games, BPL cricket betting opportunities, seasonal offers (such as Eid specials and Pohela Boishakh promotions), and platform updates. You may withdraw your marketing consent at any time without affecting your ability to use the 84bd platform. We do not send unsolicited marketing to players who have not opted in.
Analytics & Platform Improvement
Aggregated and anonymised usage data is used to understand how players interact with the 84bd platform, identify popular games and markets, diagnose technical issues, and improve the overall user experience. Where possible, analytics processing uses data that cannot be linked back to an individual player.
Sharing & Disclosure of Data
84bd does not sell, rent, or trade your personal data to any third party. We share data only in the limited circumstances set out below, and only to the minimum extent necessary to fulfil the stated purpose.
Payment Processing Partners
To process deposits and withdrawals, 84bd shares necessary transaction data with our payment partners — bKash, Nagad, Rocket, Upay, and our Visa/Mastercard acquiring bank. This data is limited to the information required to authenticate and complete the payment transaction and does not include your full betting history or game activity. All payment partners are bound by confidentiality obligations and applicable financial data protection standards.
Identity Verification & KYC Providers
84bd works with accredited third-party identity verification service providers to assist with KYC checks. These providers receive only the document data required to perform the verification check and are prohibited from using that data for any other purpose. All KYC providers used by 84bd are contractually required to maintain data security standards equivalent to those applied by 84bd itself.
Game Content Providers
To operate live casino games and slots powered by providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, 84bd shares a session token and anonymised player identifier with the relevant game provider. Your full name, mobile number, financial details, and KYC documents are never shared with game studios. Game providers receive only the data necessary to load and operate the game session.
Legal & Regulatory Disclosure
84bd may disclose your personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies if required to do so by applicable law, court order, or lawful authority. Where we are legally permitted to notify you of such a disclosure, we will do so promptly. We cannot provide advance notice where doing so would be unlawful or would compromise an investigation.
Business Transfers
In the event that 84bd undergoes a corporate restructuring, merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, 84bd will notify affected players in advance where reasonably practicable, and the acquiring entity will be required to honour this Privacy Policy in relation to data transferred.
Data Retention & Storage
84bd retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. The following principles govern our data retention practices.
Active Account Data
While your 84bd account is active, we retain all personal data associated with your account — including registration data, KYC documents, financial transaction records, betting and gaming history, and communication logs — for the duration of the account relationship. This data is necessary to operate your account, respond to your queries, and comply with our ongoing legal obligations.
Data After Account Closure
When your 84bd account is closed — whether at your request or by 84bd — we are required to retain certain categories of data for defined periods to comply with anti-money-laundering regulations, financial record-keeping requirements, and responsible gaming obligations. Specifically:
- Transaction records and financial data: retained for a minimum of 5 years following account closure, in accordance with AML and financial compliance standards.
- KYC and identity verification documents: retained for a minimum of 5 years following the end of the account relationship, or longer if required by a lawful authority.
- Self-exclusion records: retained for the full duration of the self-exclusion period plus a minimum of 3 years thereafter, to prevent inadvertent re-registration by a self-excluded player.
- Support communications: retained for up to 3 years following the date of the last communication, to allow for the resolution of any disputes or claims that may arise after account closure.
- Marketing preferences: deleted or anonymised promptly upon account closure or upon receipt of a withdrawal-of-consent request.
Data Storage Location
84bd stores personal data on secure servers. All data processing activities related to Bangladeshi players are subject to data protection standards consistent with international best practice, including encryption at rest and strict access controls. 84bd limits access to personal data to those employees and contractors who have a genuine operational need to access it, and all such personnel are bound by confidentiality obligations.
| Retention Periods | |
|---|---|
| Transaction records | 5 years post-closure |
| KYC documents | 5 years post-closure |
| Self-exclusion records | Exclusion + 3 years |
| Support communications | Up to 3 years |
| Marketing preferences | Deleted on opt-out |
Security Measures
84bd takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. No online platform can guarantee absolute security, but 84bd continuously invests in security infrastructure to minimise risk.
Technical Security Measures
- SSL/TLS encryption: all data transmitted between your device and 84bd's servers is encrypted using industry-standard SSL/TLS protocols. The 84bd site operates exclusively over HTTPS.
- Encryption at rest: sensitive data stored on 84bd servers — including KYC documents and financial records — is encrypted at rest using strong encryption standards.
- Access controls: access to personal data within 84bd's systems is restricted on a strict need-to-know basis. Employee access is controlled via role-based permissions and multi-factor authentication.
- Firewall and intrusion detection: 84bd employs network-level firewalls and intrusion detection systems to monitor for and block unauthorised access attempts in real time.
- Secure password storage: player passwords are never stored in plain text. Passwords are hashed using a strong cryptographic hashing algorithm before storage.
Organisational Security Measures
- All 84bd personnel with access to personal data undergo data protection training and are bound by confidentiality obligations in their contracts.
- Third-party vendors with access to personal data are subject to data processing agreements that require them to maintain security standards equivalent to those of 84bd.
- 84bd conducts periodic reviews of its data security practices and responds promptly to any identified vulnerabilities.
What You Can Do to Stay Secure
The security of your 84bd account also depends on the steps you take. 84bd recommends that you: use a strong, unique password for your 84bd account; never share your login credentials with anyone; log out of your account when using a shared or public device; and contact [email protected] immediately if you suspect that your account has been accessed without your authorisation.
Your Rights & Choices
As a 84bd player, you have meaningful rights over your personal data. These rights are described below. To exercise any of these rights, contact the 84bd support team at [email protected]. All requests will be acknowledged within 5 business days and resolved within 30 days unless exceptional circumstances require a longer timeframe, in which case you will be informed of the expected resolution date.
Policy Updates & Contact
84bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal obligations, platform developments, or improvements to how we protect your personal information. This section explains how we communicate policy changes and how you can reach us with any privacy-related question or concern.
How We Notify You of Changes
Whenever this Privacy Policy is materially updated, 84bd will publish the revised version on this page with a new effective date prominently displayed at the top of the document. For significant changes that affect how we use your personal data in ways you would not reasonably expect, 84bd will provide additional notice — for example, by sending an in-platform notification or an email to the address registered on your account (where applicable).
We encourage all 84bd players to review this Privacy Policy periodically to stay informed about how their personal data is being protected. Your continued use of the 84bd platform after any changes to this Privacy Policy are published constitutes your acknowledgement of the updated terms. If you do not agree with any material change, you have the right to close your account and request deletion of your data as described in the Player Rights section above.
Minor vs. Material Changes
Not every update to this Privacy Policy constitutes a material change. Corrections of typographical errors, clarifications of existing practices that do not alter the substance of how your data is used, and minor structural reorganisations of this document are considered minor changes and will not result in separate notifications to players. The effective date at the top of this page will always reflect the date of the most recent update, regardless of whether it was minor or material.
Contacting 84bd About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to how 84bd handles your personal data, please contact the 84bd support team using the details below. We are committed to resolving privacy-related queries promptly and transparently.
- Email: (plain text — not a clickable link)
- Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)
- Languages: English
- Response time: Acknowledgement within 5 business days; resolution within 30 days for data subject requests
Age Restriction Reminder
The 84bd platform is strictly for adults aged 18 years and above. 84bd does not knowingly collect or process personal data from individuals under the age of 18. If you believe that a person under 18 has submitted personal data to 84bd, please contact [email protected] immediately so that we can investigate and take appropriate action, including deletion of the relevant data.
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the 84bd Privacy Policy. By using the 84bd platform on or after this date, you acknowledge that you have read and understood the terms set out in this document.
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